How it works

Home / How it works

Our priority is to address each and every one of your requirements, and to accomplish that we tailor our selection process to ensure that the help you receive is personal, trustworthy and comfortable.

How does it work?

  • Register with Relyhelps either via email or by calling us on 020 8190 0628 or you can register here.
  • We will send you an agreement and a questionnaire and request you to send your consent.
  • Once you sign in as our client, we will assign a dedicated client manager for your job.
  • We will send to you personally interviewed and vetted nanny/domestic staff profiles, and you can choose who you would like to interview.
  • If you are happy with the candidate after the Interview you can request for a trial. Otherwise you can provide us feedback and request for more candidates.
  • After the first week of trial you may offer a job to the candidate or request for more candidates.
  • After first week of trial, if you continue to employ the candidate we will send you the invoice.
  • The agency fee is to be paid within 7 days of the date of invoice